Consultation Services for VoIP: So many homes and businesses are changing over to VoIP these days because it is so much cheaper. There are so many different VoIP plans and packages out there, they don't always know what to choose. By being a consultant you will help them choose the package that will best suit their needs.
VoIP Call Center Solutions: A VoIP call center is a call center hosted by a VoIP provider and not a physical location. By offering VoIP call center solutions, you will help companies set up call centers so that they can handle calls correctly, minimize wait time for callers, and improve company efficiency all while keeping costs low.
VoIP Wholesale provider (wholesale termination): Sell VoIP minutes to people so they can make VoIP calls.
Prepaid calling cards: You provide an access code with you calling cards so that people can make national and international VoIP calls from their landline and mobile phones without the need of a computer. The customer will need to put in their unique pin, found on the back of the card before they can start talking. These calling cards can then be bought by the customers in news agents, local retailers, grocery shops or online.You can also offer pinless calling cards. With pinless cards, the customer will need to put in their access code but either the system will recognize the phone number they are calling from or they have a unique access code so a pin is not needed.
IP PBX: An IP PBX is a home or business VoIP system for making internal and external calls. It consists of an IP PBX server, one or more SIP phones or VoIP phones and sometimes a VoIP Gateway. The phones are connected to the server. When someone wishes to make an internal call, they will go through the IP PBX server which has a directory of all the phones and their SIP addresses in the system and the call will be connected to the recipient. If one wishes to make an external call using the IP PBX it can be done with a VoIP Gateway or VoIP service provider.
The IP PBX business is growing really fast. By becoming an IP PBX service provider you will help your clients set up their systems.In order to provide these services you will need to buy or host a VoIP switch. If you are new to the VoIP world or do not want to invest a lot of money into your business it is best to host. Your VoIP switch provider will be able to tell you what you will need exactly in order to start a VoIP company and provide the services you wish to offer.
To start your own Callshop Business you need to have the below stated things:
VoIP Service Provider: First thing you would require is a VoIP service provider who will provide you complete Callshop Solution along with Integrated Billing. There are several options are available who provide complete System however things you need to check before finalizing is how scalable their product is, from how long they have been providing the services in VoIP industry and most important thing is Customer Support, because for a Callshop business you would require instant support otherwise you will end up losing your business.
Termination Provider: Second step will be to get best Termination provider, you will get many termination provider options however again same thing comes in the picture how good their services are, because quality of the call depends on the routes which provides by termination provider. You can test the quality and best thing to have multiple providers for routes so if you face any issue with particular one then you can jump on to another one at any point of time and your clients will keep on getting best quality which will be helpful for you to grow your business.
Required Hardware's: To start you would require minimal investment on hardware, you need to have server where complete system will be installed and accessible. If you go with your own Server that will cost you extra however there are options available to rent out the server as well which are less expensive and good option at the initial stage. Apart from server you will require IP Phones as well with which you can login with different Callshop login accounts and customer can directly make the phone calls by using IP Phones. Now coming over to last and important requirement and that is Callshop Booths.
Required & Important Characteristics: Features like Automated Billing, Auto Invoicing, Prepaid and Postpaid, Advanced Reporting System are main and required feature in a Callshop. It's highly suggested and recommended to test a demo of the system and check the features, you may get several features by provider however you need to check which features are required for your business and which will never be used, because if any provider is providing you ample amount of features and charging you accordingly, there is no point to pay for those which is not going to be in use. So test the complete Solution before finalizing and then go for that.
How to Grow Your Business: Now this thing will come to your mind, what are the next steps once you have started, how to grow now. For growing in your Callshop Business first and foremost thing you need to take care of is quality of your calls and competitive rates. At the initial stage of your business you need to provide services at very nominal charges along with the best quality. This is the most important aspect which will give a boost to your organization.
The outstanding communication capabilities of virtual PBX phone system can be enjoyed without much capital investment. This is a great advantage for small businesses that want to boost their professional image.Innovative Features to help Small Businesses Sound BigThe PBX phone system is incorporated with innovative call handling features that are generally found in expensive telephone system owned by big business firms. These include auto attendant, find me follow me call forwarding, automatic call distribution, voice to email, fax to email, caller ID, call waiting, call conferencing, music on hold and much more.
The auto attendant greets callers in a professional manner. For transferring calls to the appropriate departments or employees, the callers are presented with menu options such as dial-by-name, dial-by-extension and so on. This virtual receptionist skillfully handles multiple calls arriving simultaneously and performs [/color]instant call routing without transmitting line busy indications. In fact, the auto attendant performs all the functions of a live receptionist and more. So the business office with the virtual PBX system can cut the expenses required for employing call handling personnel, while at the same time projecting a 'big business' image.
Eliminate Missed Calls with Virtual PBX by equipping your small business office with a PBX phone system, business calls can be accepted on alternate phone numbers including cell phones and residential landlines assigned as extensions through the convenient call forwarding option. Therefore business functions can be easily carried out even from overseas locations. Calls that are unanswered in the extensions are forwarded to the voicemail box, so that the callers can leave voice messages. This eliminates the possibilities of missing important calls. Voice and fax messages are also routed to your e-mail account and this enables you to provide instant responses to your clients while traveling. All this helps the small business convey big business front.
No Expensive hardware hasslesTo gain from the diverse functionalities of the virtual PBX phone system, users are not required to invest in costly onsite equipment. The service providers maintain the required hardware at their site and offered the virtual PBX system through a hosted server using broadband Internet or telephone networks at affordable monthly rents.
Asterisk telephone systems (PBXs) use voice over IP (voip) and ISDN for making telephone calls. The most common method is using Session Initiation Protocol (SIP) which is the international standard for inter-vendor phone system communication. Asterisk voip telephone calls are typically transported over the internet to reduce cost using a SIP trunk. SIP trunks offer significant cost-savings for businesses, eliminating the need for local PSTN gateways, costly ISDN BRIs (Basic Rate Interfaces) or PRIs (Primary Rate Interfaces). The SIP trunk has multiple voice channels within it rather like a traditional ISDN service although the number of channels within a trunk can be much higher than an ISDN service and much cheaper. SIP trunks use voip to carry the voice streams over the internet, bypassing the local public switched telephone network and hence reducing the cost of the call.Typically a SIP trunk is set up using a broadband internet connection and the number of lines is limited by the bandwidth available and the type of compression used. A configuration is put into the PBX to tell it where the host is, the type of compression to use, security authentication method and various other settings. The quality of the asterisk voip phone call is maintained in various ways depending on the PBX owner's budget however for business asterisk voip, uncompressed voip (G.711 codec) is a good recommendation for most. This ensures that the call quality is always excellent using low latency, low hop count networks, but do ensure your provider is partnered with the best Tier1 carriers. When assessing your Asterisk voip SIP trunk provider, a good service should look something like this:
Data centre located in Telecity in London which is part of the London Internet Exchange (LINX).
Staff that can assist customers in designing their network to optimise voice quality by separating voice and data traffic, using uncompressed voice and choosing quality networking equipment (e.g. Cisco).
A provider whose network has no single point of failure and who partners with more than one Tier1 service provides for call termination and internet services, so that SIP Trunk services have built in redundancy even in the event of a major BT backbone problem.One of the other major benefits of using SIP trunks for asterisk voip is portability. Once a phone number has been assigned to the trunk, you are then able to then "port" or move the phone number to another service provider. Furthermore moving the SIP trunk itself is simply a case of moving the broadband connection to another location which is relatively straightforward compared with an ISDN relocation where the chance of a prolonged outage is higher. Using SIP trunking, if you decide to move offices, you can take your BT telephone number with you using a porting service. For example, if you are located in London with a 0208 or 0207 number, and move to Birmingham, you can take your BT telephone number/s with you.SIP trunks can also be used to connect asterisk voip phone systems together and take advantage of free calls between them. This configuration is often used to connect offices together within a business so that it can offer free inter-office calling and internal calling. The business can also take advantage of other features like conferencing, virtual hunt groups and inbound call handling.
[img=500x500]https://2.bp.blogspot.com/-0Cnl47PFnmI/Wz3TuoMXvZI/AAAAAAAAb7k/VwoWd0qCm7gw2E1kP6cm7KJdxtyQd_sWQCLcBGAs/s1600/Asterisk%2BHome.jpg[/img] With good providers of SIP trunks for your asterisk voip phone system you should be able to handle the whole process from provisioning to billing online with activation possible instantly 24 X 7 X 365 through an online self-provisioning portal.Look out for providers offering a trial service so that you can test the voice quality by making some calls. Setting up a SIP trunk is very easy compared with a traditional, proprietary telephone system, and a good provider will provide you with technical support and may sometimes provide you with a working configuration for your telephone system if it has tested its Asterisk voip service previously. Some common systems that this is likely to apply to are Asterisk, Trixbox, Elastix, FreePBX, Vicidial and Atcom.
Yeastar, a leading manufacturer of VoIP PBX systems and VoIP Gateways, and Snom Technology GmbH have announced the more advantageous interoperability partnership, incorporating their best of breed PBX and IP phone technologies.
Yeastar auto provisioning support of Snom devices dates back to its first-generation MyPBX. Investing resources and energies, Yeastar and Snom spared no efforts to guarantee interoperability.
Right now, the full range of Snom IP Phones, including the latest Snom D785 advanced desk phone and C520 WiMi conference phone with DECT microphones, have successfully passed all interoperability tests with the Yeastar S-Series VoIP PBX and can be automatically provisioned easily and quickly.
SnomTechnology GmbH A leading global premium brand for innovative professional and enterprise VoIP phones, Snom is headquartered in Berlin, Germany. Founded in 1997, Snom is a pioneer in the VoIP industry, launching the world’s first IP phone in 2001. Today, Snom’s product portfolio meets the full spectrum of business communications requirements of call centers, conference rooms and executive management through to safety-conscious industrial environments.
Yeastar specializes in the design and development of innovative telecommunications equipment, including VoIP PBX systems and VoIP gateways for the SMB. Founded in 2006, Yeastar has established itself as a global leader in the telecommunications industry with a global partner network and over 100 years.